Campaign and Data Management
The 'Keep' function is used for storage or saving of data to view later. It can be used as follows:
1. Open the menu you are interested in.
2. Click the 'Keep' icon, when the mark turns yellow, it means the save was successful.
The Keep function allows users to save specific mentions for viewing later.
To export mentions data individually:
-Go to the Mentions Console.
-Select the Platform and search for the Mention you want. When you find it, select it by ticking the box on the left of the mention.
-Once you have selected the mentions you’d like to export, click ‘Export’ in the top right corner, then enter the email you want to receive data in the Selected Filtered Mentions box and click the ‘Download’ icon in the format that you prefer (Excel or CSV).
To export data:
-Go to the Social listening Analytics page
-Click the ‘Export’ button in the top right corner
-The Export page shows the options for exporting data, including which data you would like to export.
-Add the email address that you want to send the exported data to and click the ‘Download’ icon in the format that you prefer (Excel or CSV).