FAQs
Campaign and Data Management
To export mentions data individually:
-Go to the Mentions Console.
-Select the Platform and search for the Mention you want. When you find it, select it by ticking the box on the left of the mention.
-Once you have selected the mentions you’d like to export, click ‘Export’ in the top right corner, then enter the email you want to receive data in the Selected Filtered Mentions box and click the ‘Download’ icon in the format that you prefer (Excel or CSV).
To export data:
-Go to the Social listening Analytics page
-Click the ‘Export’ button in the top right corner
-The Export page shows the options for exporting data, including which data you would like to export.
-Add the email address that you want to send the exported data to and click the ‘Download’ icon in the format that you prefer (Excel or CSV).