FAQs

Select Video Language:

Project and Campaign

Campaign Reset will reset the data in the campaign so the system will collect new data. This may be done when you want to change the time frame of data collected, but would like to keep the same keywords

Interest Channels is a way of filtering data by industry. Interest channels are public channels (non-owned channels). Mandala Analytics will prioritize interest channels and gather mentions from these channels before any other channels.

To use Focus Language:

On the Edit Campaign page, scroll down to 4.LANGUAGES and click on the Focus Languages search bar. Select the languages from the drop-down menu. Multiple Focus languages can be selected.

By selecting Focus Language(s), you are telling the system to prioritize the collection of data in the selected language(s). The system may still collect data in other languages, particularly if there is more than one language used in a mention.

This depends on the purpose of the campaign. For example, if you are interested in capturing data of a specific time frame, you should not select ‘Always on’ because the system will be collecting excess data and using up mentions quota unnecessarily. If you want to continuously monitor, you should select ‘Always on’

By selecting Always On, you are telling the system to continuously collect data for that campaign, non-stop.

To edit a campaign:

There are two ways to access the Edit Campaign page.

1. From the Campaign Console page:
 - Click Actions icon (three dots inside a circle)
- Select Edit Campaign
 - After editing the campaign, click Save Campaign Settings

2. From the Analytics page:
- Click on the Edit campaign button on the left near the top of the page
- After editing the campaign, click Save Campaign Settings

To delete a campaign:


- Go to the campaign Console page
- Click on the Actions icon (three dots inside a circle)
- Select Delete Campaign

To create a campaign:

- Go to the Campaign Console page
- Select Create Campaign in the top left corner
 - Fill in all the details and click Save Campaign Settings

To delete a project:

- Go to the Project Console page
- Click on the Actions icon (three dots inside a circle)
- Select Delete Project

To create a project:

- Go to the Project Console page
- Select Create Project in the top left corner
- Fill in the details and select Save